Find your answers here :D
How long will my order take?
Each piece is made to order. Production usually takes 2–3 business days, and delivery depends on where you live:
- US: 3–8 business days
- Canada & Australia : 10-25 business days
- Europe: 10-25 business days
- Asia: 10-30 business days
You’ll get a tracking link as soon as it ships.
Why did my order arrive in separate packages?
Don’t worry — that’s normal. To get your order to you faster, some items may ship separately.
Can I return or exchange if I chose the wrong size?
Since everything is made to order, just for you, we can’t accept returns for wrong sizes or change of mind. Please double-check our size guide before ordering.
The upside? We don’t run on mass production like fast-fashion giants. Your shirt isn’t sitting in a warehouse with thousands of others — it’s made specifically just for our club. Our aim has always been to keep designs limited in spirit — not mass-produced.
What if my item is damaged?
We’ll fix it! Just email us within 7 days of receiving your order with photos, and we’ll send a replacement or refund.
How can I reach you?
Email: support@drandom.com
Phone: +66 96 192 8266 (Mon–Fri, 9am–5pm ICT)
or contact us here